American Airlines Tightens the Noose on Passenger Refunds American Airlines has revised its flight cancellation and refund policy, making it more difficult for passengers to obtain a refund when their travel plans are disrupted.
The new policy restricts refunds to customers who book tickets at least seven days before their flight's departure.
The airline now aligns with peers JetBlue, Southwest Airlines, and United Airlines in limiting refunds within 24 hours of booking.